Isn’t it frustrating to see that your favorite game has stopped responding?
Don’t you just want to smash your PC into pieces when this happens?
We all love to play games and errors often ruin the fun. Take Starcraft 2 as an example. This game is basically a military science fiction real-time strategy gem that has wowed game lovers for long since it got released back in 2010. The game is a MMORPG (massively multiplayer online game) and can be played online as well as offline.
However, if the user tries to update it from Blizzard, the game throws an error message which states that The tracker is not responding.
This issue specially crops up when the user is trying to update the game in the presence of a Firewall software installed in the system. Here are a few solutions to help you get the game back on track and shed this error message for good.
Uninstall Norton Antivirus for StarCraft 2
One of the more popular solutions is to uninstall Norton Antivirus if you have it installed in your computer. This antivirus software is known to cause performance issues with Starcraft 2. You can safely remove it by making use of the Norton Removal Tool.
Once you’ve removed Norton, try updating the game again and see if the tracker problem still arises.
Install a ‘Tracker Not Responding’ Patch
Another solution to the issue under discussion is to apply a patch. An exclusive patch was released for fixing the Starcraft 2 tracker problem. Details of the patch are provided here.
If the problem still refuses to go away, here is another trick. After you’ve added the patch, add it to the Updates folder of StarCraft 2 and then simply turn off the Proxy Server option from the LAN Settings of the web browser you use.
Delete the Battle.net data Folder
After you’re done adding the patch, delete the Battle.net data folder from the installation directory of the game. The data folder can be deleted in the following ways on the platforms.
- Windows Vista/ 7
Simply make your way to the following location
and then delete the Battle.net folder.
- Windows 2000/XP
C:\Documents and Settings\All Users\Application Data\Blizzard Entertainment\Battle.net
and delete Battle.net.
Now update the game once again and see if the issue still persists or it is done and dusted.
Edit Registry Entries
Another widely helpful trick is to remove Registry data. This has also solved the tracker not responding issue for many people.
- Press Windows Key + R to open the Run menu.
- Type in regedit and hit Enter.
- Now make your way to HKEY_CURRENT_USER | Software | Battle.net
- Select Battle.net and hit Shift + Delete.
- Press Enter to permanently delete the file.
Turn Off Windows Firewall
Windows Firewall is also known to cause issues with games. If you are using Windows, then you can turn off Windows Firewall to see if this helps. Here is how you can do so:
- Search for Windows Defender Security Center in the Start menu and click to open it.
- Now click Firewall & network protection.
- Finally, choose the most relevant network profile and turn the Firewall off.